Hey, this blogging stuff in hard. Do I really have to give each blog a different title? Hmm, maybe I could just number the days, one, two, etc. Oh, well, I won't worry about the title today. I'll just write.

Today was another interesting day. I love the actually talking to the customers and helping them out. But then we found out that part of the things we learned in training was wrong, and that is why things aren't going right. I was able to talk to a couple of mentors in Orem and I actually learned quite a bit. Plus I did have one installer ask for my name and tell me that I was a lot of help. Wow, now if he'd just pass that on.

I spent the morning relearning how to use a 'real' phone as opposed to the soft phone. And just when that went going good, back to the other phone. Who says you can't teach an old dog new tricks? Did I just call myself a dog? Whoops.

We're supposed to be able to fix the problem or issue as quickly as possible. I did spend way too long on a phone call with a woman in Las Vegas who wasn't getting her channels. With a lot of help from a very nice mentor named Craig, I finally got it fixed, she has all her channels, she is absolutely ecstatic and I was very proud of myself.

Phil from Orem is coming up on Friday to work with us. That will be nice and hopefully we can learn what we're doing wrong. And even nicer will be if he tells us we're doing something right. All in all, I'm actually enjoying my job despite all the challenges. And when I actually do something right, I pat myself on the back and move on.

I have the house to myself tonight which is wonderful. Makes me realize I do need my own place where I can come home to peace and quiet. So I'm gonna add that to my list of goals along with taking the computer classes. Hmmm, good idea for a blog. The goals I'm making in my life. Cool, I'll use that when I'm stumped for an idea or having such a good day at work I don't need to vent. Yeah!